Contact us / desk is open

We read everything that arrives here. MdGenr is a small project, so a message that says which tool you were using and what you expected gets a useful answer fastest.

The tool behind this page is MdGenr, a Markdown editor with live preview. Questions usually involve exporting notes to PDF or a number that came out differently than expected, and both are useful to hear about.

Our inbox

Email is the reliable route: support@mdgenr.com. Most messages get a reply inside one or two working days.

What to include

• A link to the page, or the name of the calculator you used.
• Your inputs, which for this tool means the Markdown you write; exactness is not needed.
• The output you received against the output you expected.
• Device and browser, for anything that looked wrong on screen.

Messages about exporting notes to PDF are common here, and a short description of your case is usually enough for a useful reply.

Telling us about an incorrect answer

A wrong result here is a bug, not a matter of taste. On MdGenr the rule is that it parses the Markdown to an abstract syntax tree and renders it in the preview pane on each keystroke, so the preview and the exported file come from the same parse rather than two separate renderers; if what you see contradicts that, either an input fell outside the model or a rounding case was missed. Give us the inputs and the expected value and we will reproduce it.

Privacy

Anything you send through this page is used only to answer your message. We do not add you to a list and we do not pass your details on. There is more detail in our privacy policy.